Located in Maria-Theresien-Platz, the museum is a central cultural hub in Vienna. It is open daily, except on certain holidays, with extended hours on Thursdays. Admission fees vary, with discounts for children, students, and seniors. Tickets can be purchased online or at the entrance, and guided tours are available for an enhanced experience. Facilities include a café and a gift shop, making it a comfortable destination for a leisurely visit.

Visitors should set aside at least 3–4 hours to fully explore the museum. Photography is permitted in most areas but without flash. Large bags must be stored in lockers, which are available onsite. Audio guides and free museum maps are offered to help navigate the vast collections. Booking tickets in advance is recommended, especially during peak seasons.

The museum is conveniently located in central Vienna and is easily accessible by public transportation. The closest U-Bahn station is Volkstheater (U2 and U3 lines), a short walk from the entrance. Trams and buses also serve the area, and taxis are readily available. For those staying nearby, the museum is walkable from major attractions like the Hofburg Palace.

Mornings and early afternoons are the best times to visit, as the museum is less crowded. Thursdays offer extended hours, making it ideal for those who prefer a quieter evening experience. Avoid weekends and public holidays if you want to escape the rush. Check the museum's official website for special exhibitions or events that may enhance your visit.