1. Introduction

ExcursionMania is your gateway to discovering and booking unforgettable tours, excursions, and travel services. Our platform connects travelers with experienced third-party suppliers who provide a diverse range of experiences tailored to meet your travel aspirations.

As an intermediary, ExcursionMania facilitates the booking process but does not directly operate or provide the listed experiences. By using our platform, you gain access to curated experiences that meet strict quality and safety standards.

Our registered office is located at:

Tourpoint Travel Consultancy Tourism Transportation and Trade LLC

Address: Yasemin Sk. No:5/3  Antalya Turkey

Phone Number: +905323799890

E-mail Address: info@excursionmania.com

Website: www.excursionmania.com

To better understand key terms, please refer to our Terms and Conditions.

2. What does ExcursionMania do?

Connecting Travelers with Suppliers

ExcursionMania provides a platform where travelers can browse, compare, and book a variety of experiences, including but not limited to:

Daily excursions (e.g., boat tours, jeep safaris).

Multi-day trips (e.g., cultural tours, adventure activities).

Customizable services (e.g., private tours, personalized itineraries).

Your Contract with the Supplier

When you book an experience through ExcursionMania, you enter into a direct contract with the Supplier, who is responsible for delivering the service. ExcursionMania acts solely as an intermediary to facilitate this process.

Supplier Requirements

Suppliers listing their services on ExcursionMania must meet rigorous quality standards. This ensures that the experiences we offer align with customer expectations for safety, reliability, and overall quality. Suppliers must provide accurate and up-to-date information regarding:

Experience details, including duration, inclusions, exclusions, and meeting points.

Pricing, availability, and any additional costs (e.g., entrance fees or optional upgrades).

Cancellation and refund policies.

Experience Selection

Not all available tours and excursions are listed on our platform. The experiences displayed represent a carefully curated selection based on their quality, popularity, and value.

3. How does ExcursionMania make money?

ExcursionMania does not own or operate the experiences listed on the platform. Instead, we earn a commission from the Supplier after you have completed your booked experience. This allows us to provide a wide variety of high-quality options without charging you any additional booking fees.

4. How are experiences ranked and recommended?

Search and Discovery

Our platform uses advanced algorithms to ensure you can easily discover the most relevant experiences for your needs. When you search for an experience, the results are sorted based on factors such as:

Relevance to your search query.

Ratings and reviews from other travelers.

Popularity and demand.

Availability and pricing.

Sorting Options

To give you more control, you can sort search results based on:

Traveler Ratings: Displaying the most highly rated experiences first.

Price: Listing tours from lowest to highest cost (or vice versa).

Duration: Organizing results by the length of the activity.

Newest Listings: Highlighting the most recently added tours.

Filters

Refine your search using filters such as:

Category: Adventure, cultural tours, sightseeing, family-friendly activities, etc.

Theme: Outdoor activities, food and drink, art and culture, etc.

Time of Day: Morning, afternoon, or evening activities.

Budget: Set a price range or view experiences with special discounts or offers.

Cancellation Policies: Limit results to experiences with flexible refund options.

Promoted Listings

Some experiences may appear as “Promoted.” This indicates that the Supplier has opted for enhanced visibility by paying a higher commission. Promoted listings are relevant to your search and meet our quality standards.

5. Reviews

Review Submission

Travelers who book through ExcursionMania are invited to leave reviews after completing their experience. Reviews help other travelers make informed decisions and provide valuable feedback to Suppliers.

Moderation Process

Each review undergoes a verification process to ensure authenticity and compliance with our guidelines. Reviews that do not meet our criteria may be flagged for further review or removed.

Supplier Interaction

Suppliers can respond to reviews via our secure messaging system. While Suppliers may use this system to thank customers or resolve issues, they are prohibited from offering incentives for removing or altering reviews.

6. Pricing and Payments

Transparent Pricing

The price you see at checkout includes all applicable taxes and fees. Suppliers must disclose any additional costs (e.g., optional extras, entrance fees) clearly in their listing.

Secure Payments

All payments are processed securely through ExcursionMania’s platform or its payment partners. Depending on your payment method or currency, additional fees (e.g., exchange rates or transaction fees) may apply.

Refunds

Refunds for cancellations are processed in accordance with the Supplier’s policies. For experiences with flexible cancellation terms, full refunds are generally available up to 24 hours before the activity start time.

7. If Things Don’t Go to Plan

While ExcursionMania strives to ensure a seamless experience, unforeseen issues may arise.

Customer Support

Our dedicated support team is here to help resolve any disputes or concerns. Contact us if:

An experience did not meet your expectations.

You encountered issues with the Supplier.

A cancellation or refund request needs assistance.

Supplier Responsibility

The Supplier is solely responsible for delivering the booked experience. ExcursionMania does not provide guarantees regarding the quality, safety, or suitability of the services.

Force Majeure

In the event of cancellations due to unforeseen circumstances (e.g., weather disruptions, natural disasters), the Supplier’s policies will apply. Our team will assist you in rescheduling or securing refunds where possible.

8. Why Book with ExcursionMania?

Curated Experiences: Every tour and activity on our platform is carefully vetted for quality and reliability.

Transparent Pricing: No hidden fees or surprises at checkout.

Flexible Options: Many experiences offer free cancellations and rescheduling.

Customer Support: Dedicated assistance before, during, and after your booking.

For more information, visit our Terms and Conditions page or contact us directly. ExcursionMania is committed to making your travel experiences seamless and memorable.