Supplier Privacy Policy

ExcursionMania operates a platform that allows users to explore, discover, and book travel activities and experiences across the globe. Throughout this Privacy Policy, we will collectively refer to these offerings as our "Services."

We understand that the personal information you share with us is given with trust, and we are dedicated to maintaining that trust. The data you provide enables us to deliver customized, relevant, and useful Services. In return, we are committed to respecting your privacy when you use our website or engage with our Services. This includes being transparent about how your data is collected, utilized, and safeguarded. Please take a moment to review this Privacy Policy carefully to understand our practices regarding your personal information.

This document explains how we collect, process, and use your information. It also outlines your rights and provides guidance on how to exercise them. By using our website or mobile application on any device—be it a computer, smartphone, tablet, or similar platform (collectively referred to as "Devices")—you confirm that you have read and agree to this Privacy Policy.

Given that ExcursionMania serves customers in various regions worldwide, we adhere to differing laws and regulations based on local customs and legal requirements. This Privacy Policy provides a comprehensive overview of our data practices, while specific sections may offer additional information tailored to users in certain regions or jurisdictions.

If you reside in the United States, please refer to the section titled “Rights for United States Residents” to better understand your privacy rights under local regulations. Further information is available in our supplementary CCPA notice.

If you are a partner or supplier working with ExcursionMania, please consult our Supplier Privacy Policy to understand how we handle personal data within the framework of our business relationship.

Notice at Collection of Personal Information

We are committed to transparency regarding how we collect, use, and manage personal information. Below is a detailed explanation of the categories of personal information we collect, the purposes for which we collect it, and how it is managed.

Categories of Personal Information Collected

1. Biographical Information & Identifiers

What We Collect: Name, phone number, postal and billing address, email address, unique personal identifiers, online identifiers, IP address, account username, and password.

Purpose: For account creation, service delivery, communication, and identity verification.

2. Personal Information Categories Listed in the California Customer Records Statute

What We Collect: Billing and payment card information, and certain travel-related documents (e.g., driver’s license, passport, or trip insurance policy numbers).

Purpose: For payment processing, travel support, and compliance with legal obligations.

3. Characteristics of Protected Classifications Under Applicable Law

What We Collect: Age range, gender, race, ethnicity, sexual orientation, religion (voluntarily disclosed).

Purpose: To provide personalized services, facilitate diversity and inclusivity efforts, and comply with applicable laws.

4. Commercial Information

What We Collect: Purchase history, booking details, membership information, travel preferences, and disclosed travel plans.

Purpose: To improve services, tailor recommendations, and enhance customer experience.

5. Internet or Other Electronic Network Activity Information

What We Collect: Browsing history, search history, interaction with our services, and automatically collected device data.

Purpose: For website optimization, service analytics, and personalization.

6. Precise Geolocation Data

What We Collect: Location of your device (with your consent), including tagged photo locations.

Purpose: For location-based services and personalized experiences.

7. Visual and Audio Information

What We Collect: Photos, videos, reviews, and customer service communications (e.g., recorded calls).

Purpose: For user-generated content, customer support, and service improvement.

8. Inferences Drawn from the Above Information

What We Collect: Generated insights about preferences and behaviors.

Purpose: To provide tailored services and recommendations.

9. Sensitive Personal Information

What We Collect: Precise geolocation, race, ethnicity, sexual orientation, religion, driver’s license, and passport numbers.

Purpose: To deliver services, comply with legal requirements, and improve service quality. Sensitive information is not used to infer characteristics beyond permissible purposes.

Business and Commercial Purposes for Collection

We use the above categories of information to:

Register and manage your account.

Provide and enhance our services.

Personalize and customize your experience.

Communicate with you regarding our services.

Ensure compliance with legal and regulatory requirements.

Retention of Personal Information

We retain your personal information:

As long as your account is active or necessary for the stated purposes.

In accordance with applicable laws, including requirements to retain data for legal, tax, or regulatory purposes.

For the duration required to establish, exercise, or defend legal claims.

10. Information Transfers

Our Services are available in numerous jurisdictions. When transferring your personal information to other countries, we ensure its use and protection comply with this Statement and relevant legal requirements.

11. Information Security

We prioritize safeguarding your personal information by employing:

Administrative Measures: Restricting access to authorized personnel for specific business functions.

Technical Measures: Utilizing encryption during data transmission and employing firewalls and intrusion detection systems.

Physical Measures: Implementing secure facilities and hardware protections.

While we use robust security procedures, we cannot fully eliminate risks of unauthorized access, system failures, or uncontrollable events.

12. Information Deletion and Retention

We retain your information:

As long as your account is active.

As necessary for the purposes outlined in this Statement.

In compliance with applicable legal requirements.

During any period required to establish, exercise, or defend legal rights.

13. Cookies

We use cookies and similar technologies to enhance your experience, improve security, and provide relevant advertising.

What Are Cookies?

Cookies are small text files stored on your device by your browser during website visits. They help websites recognize your device and improve your experience by personalizing content, remembering login details, and enabling efficient navigation.

Cookie Management

Cookie Consent Tool: Adjust your cookie settings via the "Cookie Consent" link on our website.

Browser Settings: Manage cookies directly through your internet browser settings.

Third-Party Cookies: We disclose your browsing data to third-party advertisers to deliver tailored ads and analyze engagement. These practices may qualify as a "sale" or "share" under U.S. privacy laws. Refer to our Cookie Consent Tool for more details.

Opt-Out Options

Use tools such as www.aboutads.info/choices or www.youronlinechoices.com to opt out of advertising cookies.

Note: Declining certain cookies may limit some website functionalities.

14. Statement Changes

We may revise this Statement periodically. Material changes will be communicated through:

Updates on our website.

Notifications via email or other communications.

Please review this Statement periodically for the latest updates.

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